{"id":606,"date":"2025-03-17T16:27:06","date_gmt":"2025-03-17T14:27:06","guid":{"rendered":"https:\/\/www.driversapp.gr\/support\/"},"modified":"2025-10-28T11:43:10","modified_gmt":"2025-10-28T09:43:10","slug":"support","status":"publish","type":"page","link":"https:\/\/www.driversapp.gr\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section el_id=&#8221;support&#8221;][vc_row][vc_column]<div class=\"row justify-content-center\"><div class=\"col-12 col-md-10 col-lg-6\"><div class=\"section-title text-center  \"><h3>Support<\/h3><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column offset=&#8221;vc_col-lg-offset-1 vc_col-lg-10&#8243;]<div id=\"accordion1\" class=\"accordion\" role=\"tablist\" ><div class=\"accordion-item\">\r\n\t\t\t\t\t<div class=\"accordion-header\" id=\"heading-1\">\r\n\t\t\t\t\t\t<h5><a class=\"accordion-button \" href=\"#collapse-1\" role=\"button\" aria-expanded=\"true\" data-bs-toggle=\"collapse\" aria-controls=\"collapse-1\">1. What is drivers.app?<\/a><\/h5>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div id=\"collapse-1\" class=\"accordion-collapse collapse show\" aria-labelledby=\"heading-1\" data-bs-parent=\"#accordion1\">\r\n\t\t\t\t\t\t<div class=\"accordion-body\">\r\n\t\t\t\t\t\t\t<p><\/p>\n<p data-pm-slice=\"1 1 &#091;&#093;\">Drivers.app is a comprehensive digital ecosystem of applications for Driving Schools that brings education, teaching, and management to mobile and computer. It includes mobile apps for students and instructors, as well as a web application for administrative staff. <\/p>\n<p><\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><div class=\"accordion-item\">\r\n\t\t\t\t\t<div class=\"accordion-header\" id=\"heading-2\">\r\n\t\t\t\t\t\t<h5><a class=\"accordion-button collapsed\" href=\"#collapse-2\" role=\"button\" aria-expanded=\"false\" data-bs-toggle=\"collapse\" aria-controls=\"collapse-2\">2. Who can use drivers.app?<\/a><\/h5>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div id=\"collapse-2\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading-2\" data-bs-parent=\"#accordion1\">\r\n\t\t\t\t\t\t<div class=\"accordion-body\">\r\n\t\t\t\t\t\t\t<p><\/p>\n<p data-pm-slice=\"1 1 &#091;&#093;\">The system is intended for <strong>students<\/strong>, <strong>instructors<\/strong>, and <strong>administrative staff or owners of Driving Schools<\/strong>, offering different features and permissions depending on the role.<\/p>\n<p><\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><div class=\"accordion-item\">\r\n\t\t\t\t\t<div class=\"accordion-header\" id=\"heading-3\">\r\n\t\t\t\t\t\t<h5><a class=\"accordion-button collapsed\" href=\"#collapse-3\" role=\"button\" aria-expanded=\"false\" data-bs-toggle=\"collapse\" aria-controls=\"collapse-3\">3. What capabilities does it provide to students?<\/a><\/h5>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div id=\"collapse-3\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading-3\" data-bs-parent=\"#accordion1\">\r\n\t\t\t\t\t\t<div class=\"accordion-body\">\r\n\t\t\t\t\t\t\t<p>Students can track their attendance, courses, and exams, receive announcements and instructions from teachers, participate in live tele-education, and be informed about their absences, all through their mobile phone.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><div class=\"accordion-item\">\r\n\t\t\t\t\t<div class=\"accordion-header\" id=\"heading-4\">\r\n\t\t\t\t\t\t<h5><a class=\"accordion-button collapsed\" href=\"#collapse-4\" role=\"button\" aria-expanded=\"false\" data-bs-toggle=\"collapse\" aria-controls=\"collapse-4\">4. What functions does it offer to instructors?<\/a><\/h5>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div id=\"collapse-4\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading-4\" data-bs-parent=\"#accordion1\">\r\n\t\t\t\t\t\t<div class=\"accordion-body\">\r\n\t\t\t\t\t\t\t<p>Instructors have access to course and exam schedules, can upload notes and instructions, monitor absences, schedule practical lessons, and participate in tele-education directly from the app.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><div class=\"accordion-item\">\r\n\t\t\t\t\t<div class=\"accordion-header\" id=\"heading-5\">\r\n\t\t\t\t\t\t<h5><a class=\"accordion-button collapsed\" href=\"#collapse-5\" role=\"button\" aria-expanded=\"false\" data-bs-toggle=\"collapse\" aria-controls=\"collapse-5\">5. How does it support the administrative staff of schools?<\/a><\/h5>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div id=\"collapse-5\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading-5\" data-bs-parent=\"#accordion1\">\r\n\t\t\t\t\t\t<div class=\"accordion-body\">\r\n\t\t\t\t\t\t\t<p><\/p>\n<p data-pm-slice=\"1 1 &#091;&#093;\">The platform offers complete <strong>digital management<\/strong> of the school: organization of timetables, students, instructors, classrooms, vehicles, exams, and absences, as well as detailed reports and dashboards.<\/p>\n<p><\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><div class=\"accordion-item\">\r\n\t\t\t\t\t<div class=\"accordion-header\" id=\"heading-6\">\r\n\t\t\t\t\t\t<h5><a class=\"accordion-button collapsed\" href=\"#collapse-6\" role=\"button\" aria-expanded=\"false\" data-bs-toggle=\"collapse\" aria-controls=\"collapse-6\">6. Are special infrastructures required to use drivers.app?<\/a><\/h5>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div id=\"collapse-6\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading-6\" data-bs-parent=\"#accordion1\">\r\n\t\t\t\t\t\t<div class=\"accordion-body\">\r\n\t\t\t\t\t\t\t<p><\/p>\n<p data-pm-slice=\"1 1 &#091;&#093;\">No. Drivers.app is provided as a <strong>cloud computing service<\/strong>, requiring no investment in computers, networks, or security infrastructures. <\/p>\n<p><\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><div class=\"accordion-item\">\r\n\t\t\t\t\t<div class=\"accordion-header\" id=\"heading-7\">\r\n\t\t\t\t\t\t<h5><a class=\"accordion-button collapsed\" href=\"#collapse-7\" role=\"button\" aria-expanded=\"false\" data-bs-toggle=\"collapse\" aria-controls=\"collapse-7\">7. What are the key design principles of drivers.app?<\/a><\/h5>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div id=\"collapse-7\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading-7\" data-bs-parent=\"#accordion1\">\r\n\t\t\t\t\t\t<div class=\"accordion-body\">\r\n\t\t\t\t\t\t\t<p><\/p>\n<p data-pm-slice=\"1 1 &#091;&#093;\">The platform follows the principles of <strong>\u201ccloud first\u201d<\/strong> and <strong>\u201cmobile first\u201d<\/strong>, ensuring continuous operation on the internet and optimal user experience on mobile devices (Android &amp; iOS).<\/p>\n<p><\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><div class=\"accordion-item\">\r\n\t\t\t\t\t<div class=\"accordion-header\" id=\"heading-8\">\r\n\t\t\t\t\t\t<h5><a class=\"accordion-button collapsed\" href=\"#collapse-8\" role=\"button\" aria-expanded=\"false\" data-bs-toggle=\"collapse\" aria-controls=\"collapse-8\">8. What are the benefits for a Driving School adopting drivers.app?<\/a><\/h5>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div id=\"collapse-8\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading-8\" data-bs-parent=\"#accordion1\">\r\n\t\t\t\t\t\t<div class=\"accordion-body\">\r\n\t\t\t\t\t\t\t<p>The school achieves process automation, increased productivity, immediate supervision, upgraded educational services, and instant communication via push notifications.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><div class=\"accordion-item\">\r\n\t\t\t\t\t<div class=\"accordion-header\" id=\"heading-9\">\r\n\t\t\t\t\t\t<h5><a class=\"accordion-button collapsed\" href=\"#collapse-9\" role=\"button\" aria-expanded=\"false\" data-bs-toggle=\"collapse\" aria-controls=\"collapse-9\">9. How is the purchase or subscription to drivers.app made?<\/a><\/h5>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div id=\"collapse-9\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading-9\" data-bs-parent=\"#accordion1\">\r\n\t\t\t\t\t\t<div class=\"accordion-body\">\r\n\t\t\t\t\t\t\t<p><\/p>\n<p data-pm-slice=\"1 1 &#091;&#093;\">The driving school can gain access through an annual subscription depending on the number of administrative users. There are <strong>Drivers App 01, 02, and 03<\/strong> packages with corresponding costs of <strong>\u20ac180, \u20ac240, and \u20ac360 + VAT<\/strong> for 12 months. <\/p>\n<p><\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><div class=\"accordion-item\">\r\n\t\t\t\t\t<div class=\"accordion-header\" id=\"heading-10\">\r\n\t\t\t\t\t\t<h5><a class=\"accordion-button collapsed\" href=\"#collapse-10\" role=\"button\" aria-expanded=\"false\" data-bs-toggle=\"collapse\" aria-controls=\"collapse-10\">10. How can I contact for support or information?<\/a><\/h5>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div id=\"collapse-10\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading-10\" data-bs-parent=\"#accordion1\">\r\n\t\t\t\t\t\t<div class=\"accordion-body\">\r\n\t\t\t\t\t\t\t<p><\/p>\n<p data-pm-slice=\"1 1 &#091;&#093;\">Contact is made through the page <a class=\"ProsemirrorEditor-link\" href=\"https:\/\/www.driversapp.gr\/en\/contact\/\">https:\/\/driversapp.gr\/contact\/<\/a>, where the drivers.app support team provides assistance for operational or purchase issues.<\/p>\n<p><\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;30px&#8221;][vc_column_text el_class=&#8221;mb-0&#8243;]<\/p>\n<p style=\"text-align: center;\">Still have a question? <a href=\"#contact\"><strong>Ask your question here<\/strong><\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column offset=&#8221;vc_col-lg-offset-2 vc_col-lg-8&#8243;][vc_single_image image=&#8221;610&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css_animation=&#8221;fadeInUp&#8221; el_class=&#8221;mobile-phone&#8221;][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section el_id=&#8221;support&#8221;][vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column offset=&#8221;vc_col-lg-offset-1 vc_col-lg-10&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;30px&#8221;][vc_column_text el_class=&#8221;mb-0&#8243;] Still have a question? Ask your question here [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column offset=&#8221;vc_col-lg-offset-2 vc_col-lg-8&#8243;][vc_single_image image=&#8221;610&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css_animation=&#8221;fadeInUp&#8221; el_class=&#8221;mobile-phone&#8221;][\/vc_column][\/vc_row][\/vc_section]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"Drivers.app Support | FAQs & Help","_seopress_titles_desc":"Find answers for installation, features & technical support of drivers.app. Instructions for students, instructors, and driving schools. 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